Wednesday, September 29, 2010

Bad morning continued...

I left Kroger and was satisfied with my savings at least.

Next stop is the food warehouse. I'm not going to specify which warehouse because after writing this I realized that my perception of the customer service I was recieving may have been a bit off due to the amount of pregancy happening. I would hate to give said warehouse a bad name because I misinterpreted, although this is highly unlikely.

It had begun to drizzle on our way over the the food warehouse and Eli and I jetted into the store to avoid the rain, There was a greeter on hand who pulled a sopping wet shopping cart out for us, how kind, As I am using my sleeve to wipe the seat where E was to sit she pulled out a towel and said, "Oh did you want me to wipe that off for you?".  No, I wanted to place my child in a puddle of water this morning, thanks anyways. ( Just my thoughts people, not my words.... yet).  I proceded to ask the kind greeter if it would be ok if I looked around at pricing before I purchased a membership pass. She in a short tone said, "Well you won't be able to buy anything." Thank you captain obvious. (That one I may or may not have said out loud, my memory is a bit foggy).

I walked through the isles found the items I thought I would be purchasing, diapers, wipes, dog food, milk, etc. I even harrassed another mom of two and asked her what she thought of the prices. She honestly said that not everything was a good deal but if you stuck to a few items she thought it was worth the membership fee. I liked her. And I decided to PURCHASE a membership.

(Side note.... I had already researched on-line the membership options, there was one membership for $50 dollars that gave you two passes for your family. There was also a membership that gave two passes plus a 2% rebate on all purchases. This one was $100. I could only see using this if I intended to spend alot of money at said warehouse and this was not my intention.)

Walking up to the membership line an older gentleman said, NEXT. I'm not really sure why he said this as I was the only person in a 100 foot area of the membership desk. I remember looking behind me because I thought this was an interesting way to ask me if I would like some help this afternoon. Surely this gentleman wasn't a kin to smiley Kroger cashier?

I explained that I wanted to purchase a "gold" membership for $50.00. He proceded to roll his eyes and say, "Well can I at least explain to you the differences in our memberships."
Um, no kind membership man, I have already done my research and I don't want to spend $100 dollars on a membership. "Sure."
"The platinum membership gets you yada yada blah blah and yada yada, reallly this is the one everyone with sense purchases." (I am not making up his words here)
"How much does that cost?" I ask,
"$100. But you would be saving more money with it. " (I beg to differ that I wouldn't be saving more but would be inclinded to spend more due to the higher fee.... but that is beside the point and obviously part of their marketing and sales scheme)
"I really only wanted to buy the $50 pass."
The cheery membership man literally took the pen that he was busily circling and x'ing things on on my membership form to highlight the more expensive pass and threw it on the desk infront of me stating, "Fine if you don't want to save money than I can't help you." (NOT making this up).
"I feel like I'm being repremanded for trying to PURCHASE a pass from you." I said. And I did say this. to which he responded,
"Well I'm just saying you aren't using your brain."

Dear ubber rude food warehouse membership man,
You're so right! I'm not using my brain, you see the brain cells that I have left after not sleeping because I have to pee every five freaking seconds are a little busy trying to grow another human. I'm not sure which school of customer service you went to or what type of commission you get for selling the more expensive pass but neither is as important as the job I'm doing right now as we speak; and that is creating a life inside of my own body, so could you kindly remove the DAMN BE MEAN to the prego chick sign from my forehead that your sister cheery Kroger cashier obviously left it would be greatly appreciated.
Oh I'm also glad Jesus loves you. I don't even have an inkling of like.
Sincerely,
Lady who left in a huff yelling that this store just lost a customer and I would NEVER step foot back here again. (I did say that and no,my memory is not foggy)

3 comments:

Deni said...

Wow, I have a feeling I know which warehouse it is...only because the one we used for a while had some highly rude people that worked there....but who knows.

I'm sorry about your rough morning!

Uncle Andy said...

Wow! I cannot believe how rude that guy was. You go girl! Snap! I suggest you get a Kroger's Mastercard/Pluscard. I'm single, but I get all the discounts at checkout from the Pluscard, and I also get about $150 of free grocery's every 3 months and about $20 of coupons for things that I buy all the time. And that is without cutting coupons, so you would probably even save more. ;)

Jeanette said...

Sweet Pea - I love you!!!! I'm sorry if I passed on the gene that causes you to speak your mind to rude people...I will only pass on the blame to my Momma... it is either a blessing or a curse...not sure.

The anticipation is killing me!!! Is it a grandson or grandaughter? I can't wait to hold that precious little one!

Hugs & kisses
Mom